Effective as of Friday, May 25, 2018.
At High Desert Frameworks Inc, we are passionate about stellar custom framing, scanning, digital photo restoration and small and large format printing and our community of enthusiasts and your privacy is important to us.
About this Policy
This Policy relays the essential details pertaining to your personal data used by High Desert Frameworks Inc. It applies to all High Desert Frameworks Inc services, defined in our Terms and Conditions (“Terms”).
In time, we may develop new products or offer new services. If these new products and services cause any change to the way in which we collect or process your personal data, we will provide you with more information on the additional terms and policies.
The aim of this Policy is to:
Ensure that you understand what personal data we collect about you, the reasons why we collect it, and who we share it with;
Explain your rights and choices in relation to the personal data we collect and process about you and how we will protect your privacy.
We need to process your personal information in order to run our business and provide you with these Services. By accepting this Policy and the Terms, you are confirming that you have read and understand this Policy including how and why we use your information. If you do not accept this Policy, please remember that it is your choice whether you want to use High Desert Frameworks Incs’ services.
When do we collect your personal data and what exactly do we collect?
We collect personal information in the following ways:
When you register with High Desert Frameworks Inc
When you use any of our products or services
We collect personal information when you register with High Desert Frameworks Inc and when you use any of our products or services. Personal information is any information about you that is personally identifiable like your name, address, email address or phone number, and any other information that is not otherwise publicly available. If you order products or pay for services, we will need your shipping address, billing name and address, as well as the credit card number and expiration date.
Automatically collected information
Our servers automatically collect the following information regarding devices that access our site or service: device characteristics (including device ID for mobile devices), operating system, browser type, IP address, username from stored cookies if present, dates and times of each login, page and image viewing statistics, and incoming and outgoing links. We also log the metadata associated with uploaded Images. We use this automatically collected anonymous data to analyze how our website is being used so as to keep it optimized, to determine the popularity and usefulness of various features, and to enable users with usernames to access their posts, albums, and membership information. We also use such data to enable us to comply with copyright law with 18 USC §22S8A (illegal content), and to respond to lawful requests by public authorities, including national security, courts, and law enforcement.
None of this information is “personal data” – that is, data we could use to identify a specific person. Some of this information could, however, become personal data because we provide automatically collected anonymous data to third party advertisers to supplement the tracking information described below, and those third parties might be able to combine our anonymous data with other data they have to enable them to identify people.
How cookies are used
Message Prompts and Logged in state
Measuring Website Usage (Google Analytics)
We use Google Analytics software to collect information about how you use www.highdesertframeworks.com. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search. Google Analytics stores information about:
The pages you visit on High Desert Frameworks Inc.
How long you spend on each High Desert Frameworks Inc page.
How you got to the site.
What you click on while you’re visiting the site.
Learn more at https://www.google.com/policies/privacy/, and to opt out, visit http://tools.google.com/dlpage/gaoptout.
We use YouTube to provide videos on some pages of the site. YouTube sets cookies when you visit one of these pages.
What do we use your personal data for?
We use your personal information for the following general purposes:
To fulfill your requests for products and services, administrative purposes;
To improve our service; and
To contact you about new products, sales, and announcements.
We also use anonymous information, such as that pertaining to web pages you’ve viewed, in order to analyze trends, track user’s movements, provide a better website experience, and gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally.
Sharing your personal data
Every now and then, High Desert Frameworks Inc will invite customers and the public to take part in surveys, promotions, and contests. The information we collect from these surveys, promotions, and contests may be matched with individual customer accounts and used by High Desert Frameworks Inc to improve your overall customer experience, we do not share this information with any third parties.
Under the following circumstances, we may be required to share your personal information:
If we respond to subpoenas, court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims;
If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the High Desert Frameworks Inc Terms & Conditions or as otherwise required by law.
Restrict or inhibit any other user from using the site, including, without limitation, by means of “hacking” or defacing any portion of the site;
Data access, retention & deletion
You have the right and ability to edit your member account information on our website at any time. You can opt in or out of receiving future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive. We do reserve the right to send you certain communications relating to the services High Desert Frameworks Inc provide, such as service announcements and administrative messages, that are considered part of your account membership. We do not offer you the opportunity to opt-out of receiving those messages.
We keep your personal data only as long as necessary to provide you with services that we provide. If you request, we will delete your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data.
We do not target our website or products to children, and we will not knowingly collect personally identifiable information from children without obtaining prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable information from our files.
The safety of your personal data
We are committed to protecting our users’ personal data. We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic and procedural safeguards to protect the security and confidentiality of the personal information we have collected, and to prevent unauthorized access to or disclosure of your personal information.
Third Party Sites
High Desert Frameworks Inc
Physical: 61 NW Oregon Avenue suite 101, Bend OR 97703
Mailing: PO BOX 516 Bend OR 97709-0516
You may access and use the site solely for your personal, noncommercial use. Except as expressly authorized hereunder, the site may not be reproduced, duplicated, copied, sold, resold, visited, reverse-engineered or otherwise exploited for any commercial purpose without High Desert Frameworks Inc’s prior written authorization. We reserve the right to alter or discontinue the site, in whole or in part, at any time in High Desert Frameworks Inc’s sole discretion.
PLEASE READ THE FOLLOWING PRIVACY AND TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Please note: The artwork and product displayed for sale on High Desert Frameworks Inc websites, in our studio and promoted in our advertising (online and in print) is subject to availability, prior sales and price change.
Our Guarantee to you!: All our products and artwork are guaranteed to be completely as described. We offer for sale originals, fine art prints, reproductions, posters, tapestry blankets, cards and other art related items. Most if not all our artwork is signed by the artist. Please review the listing description for full details.
Your Satisfaction is our desire! A full purchase price refund (less shipping, handling and insurance (SH/I) ) is provided if you are not satisfied with your online purchase. You, the purchaser is responsible for all return SH/I charges. You must contact High Desert Frameworks LLC to obtain a Return Merchandise Authorization (RMA) code. Request for a RMA must be made within seven business days of receipt of product. Returns with out contact within seven business days or without a RMA will be rejected. The utmost care must be taken while handling your purchase - You the buyer is responsible for damage. Please return all product in same shipping containers.
To Contact High Desert Frameworks! Inc please call 541-647-2191 or write to us at 61 NW Oregon Avenue #101, PO BOX 519, Bend Oregon 97709-0519.
High Desert Frameworks! Inchome of the Flat Fee on shipping, handling and insurance fee on all unframed fine art prints and reproductions. Why do we charge a flat fee verses a variable scale based on cost or weight? Art work and frames are not an easy product to calculate shipping costs as it doesn't “conform” to standard shipping calculations such as weight, dollar amount purchased or even item count. With that in mind it is much easier for you, the purchaser, and the gallery to charge a flat fee.
For our three dimensional artwork, framed artwork and canvas that are stretched we charge a flat fee shipping charge based on the individual work that will cover double boxing, padding, insurance and shipping charges from UPS/FED EX or on rare occasion, USPS. The flat fee shipping fee is provided at the point of purchase and typically doesn't cover our actual charges. For large works we will have a special wood crate made specifically for the work of art you are purchasing.
For our sculpture and fine art glass we also charge a fee based on the individual work as the bronze, wood and glass dimensions and the requirement for crating or double boxing varies depending on the type of art and form.
When will my work be shipped?
Once an order is placed, we expedite the artwork preparation, packing, boxing/crating and shipping. The actual ship time varies with the type of work but typically we “get things out the door” in 1-3 business days. Special orders or complex shipping may take 5-7 business days. When you make your purchase your credit card is authorized but not charged and we charge your card within 24 hours of the shipment of your purchase. The only exception to this rule is if you pay by PayPal and your card will be charged at the point of sale.
Will you notify us of the shipping tracking number?
Yes, you will receive an email from either or both the shipping company and High Desert Frameworks! Inc with the expected delivery date, tracking number and other requirements such as signature requirements.
Please note we require signature capture for all Fine Art deliveries. You will be required to sign for the package as we don’t allow the shipping company to “drop off” your package on the front porch. If the shipping company misses you the first time they will leave a note and advise you of your options, including picking up your package at the local distribution center.
Contacting High Desert Frameworks! Inc
High Desert Frameworks! Inc please call 541-647-2191 or write to us at 61 NW Oregon Avenue #101, PO BOX 519, Bend Oregon 97709-0519.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of High Desert Frameworks! Inc . The collective work includes works that are licensed to High Desert Frameworks! Incaka High Desert Frameworks and High Desert Framing. Copyright 1999 - 2017, High Desert Frameworks! IncALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with High Desert Frameworks! Incor purchasing High Desert Frameworks! Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with High Desert Frameworks! Incor to purchase High Desert Frameworks! Incproducts. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by High Desert Frameworks! Inc . You further agree not to change or delete any proprietary notices from materials downloaded from the site. Copyright © 1999 - 2017Content and images sole property of the artist and/or High Desert Frameworks! Inc . Reprint or use is restricted without prior written permission.
All trademarks, service marks and trade names of High Desert Frameworks! Incused in the site are trademarks or registered trademarks of High Desert Frameworks! Inc
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, High Desert Frameworks! Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. High Desert Frameworks! Incdoes not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. High Desert Frameworks! Incdoes not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
High Desert Frameworks! Incshall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if High Desert Frameworks! Inchas been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a High Desert Frameworks! Incproduct is mistakenly listed at an incorrect price, High Desert Frameworks! Increserves the right to refuse or cancel any orders placed for product listed at the incorrect price. High Desert Frameworks! Increserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, High Desert Frameworks! Incshall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by High Desert Frameworks! Incwithout notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
High Desert Frameworks! Incmay deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to High Desert Frameworks! Inc .
Your use of this site shall be governed in all respects by the laws of the state of Oregon, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of High Desert Frameworks! LLCproducts) shall be in the state or federal courts located in Bend Oregon. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of High Desert Frameworks! Incproducts) must be commenced within one (1) year after the claim or cause of action arises. High Desert Frameworks! Inc 's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. High Desert Frameworks! Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a High Desert Frameworks! Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
High Desert Frameworks! Incdoes not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, High Desert Frameworks! Incis merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, High Desert Frameworks! LLCreserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to High Desert Frameworks! Incin its sole discretion.
You agree to indemnify, defend, and hold harmless High Desert Frameworks! Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, High Desert Frameworks! Inc may link to sites operated by third parties. However, even if the third party is affiliated with High Desert Frameworks! Inc , High Desert Frameworks! Inchas no control over these linked sites, all of which have separate privacy and data collection practices, independent of High Desert Frameworks! Inc . These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, High Desert Frameworks! Incseeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include High Desert Frameworks! LLC . It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by advising us by EMAIL or unsubscribe link in our newsletter feeds.
Please note that due to email production schedules you may receive any emails already in production.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. If you have any questions on our guarantee or product listing please contact High Desert Frameworks! INCat 541-647-2191 or visit our online customer service interface at: EMAIL
Online Policy Only
Terms and Conditions
Please also scroll up and review and visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.